Mazda Accident Management - Tel: 0800 0150367
We hope it's a service you won't have to use but in the event of a road traffic accident or vehicle theft, Mazda Accident AfterCare is a FREE service available to all Mazda customers and is there to help alleviate some of the stress.
Mazda Accident AfterCare is designed to assist you following a road traffic accident and your claim will be efficiently handled by a dedicated case handler.
Should you ever be involved in an accident or need to make an insurance claim for any reason, call 'Mazda First' on 0800 015 0367 (save this number to your mobile phone), even before you call your insurer, and they will do the following on your behalf:
• liaise directly with your insurer to process the claim
• complete your claims forms
• exercise your legal right to have your vehicle repaired at a Mazda approved bodyshop
• ensure only genuine Mazda parts are used in the repair
• arrange a free courtesy car
• keep you informed of the progress of the repair
• collect and deliver your repaired Mazda
• provide you with a legal support service for personal injury
• maintain your Mazda warranties
The team are on hand 24 hours a day to help whenever you're in need.
In the event of a vehicle theft, contact the police, then call 0800 015 0367 for advice on the mobility options available to you. We can help agree a valuation of your Mazda with your insurer and they can discuss replacement vehicle options for you.
Mazda are committed to supporting you as a valued customer and therefore offer the following benefits that most insurers don't guarantee:
| Guaranteed Benefits when your claim is handled by: | Mazda | Direct Line | Tesco | Admiral |
| Fit only genuine Mazda parts and panels |
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| Use only Mazda approved bodyshops |
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| Safeguard Mazda mechanical, body and anti-corrosion warranty |
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| Assist in arranging a replacement vehicle if yours is written off or stolen |
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| Free nationwide recovery to an approved Mazda bodyshop |
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| Reinstate to Euro NCAP safety standards |
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| A repair that protects your Mazda's residual value and re-sale appeal by fitting genuience Mazda parts |
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| Keep your Mazda 100% Mazda...always |
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